Client Profile:
- Leading regional independent technology reseller;
The Client’s Challenge:
- 100% turnover within sales team;
- Poor client loyalty and retention;
- Undifferentiated value proposition for new client acquisition;
- Planned and implemented sales delivery and development program;
- Recruitment and training of quality sales staff;
- Initiated a plan to expand client nationally;
- Analysis of current customer base toward the creation of an effective retention program.
- Completion of a client segmentation study and establishment of an unbundled pricing and services methodology;
- Increased sales;
- Elimination of sales staff turnover;
- Enhanced customer satisfaction;
About RND2REINVENT: Business & Technology Reinvention (RND2Reinvent Inc.) helps companies grow through rapid reinvention. The company offers solutions in business development, turnaround, product development, innovation, marketing & technology strategy.
For more information please contact: David Daniels at david@daviddaniels.ca
